Investigating Workload and Occupational Burnout of healthcare workers in Welfare Organization of Gonabad city on 2016
Background and aim:
Workers in welfare centers, as compared to other people, have to endure more labor and labor, which may be due to burnout. The present study was conducted to further support this issue with the aim of analyzing the relationship between workload and burnout dimensions among employees in health centers of Gonabad city.
Methods: This is a descriptive-analytic study in which 100 employees and nurses of Welfare Organization were selected and their workload and occupational burnout were determined using the NASA-TLX questionnaire and the Maslach-Jackson Inventory. The data were analyzed using spss22 software and using Chi-square tests, correlation and one way ANOVA.
Results: The Welfare Organization employees had the most burnout in perspective of efficiency perspective (67.9±21.3). They had the lowest rate of burnout in the exhaustionand frustration perspectives (37.05±24.23), and they had moderate burnout in the dimensions of mental pressure, physical pressure, time pressure and effort (63.40± 26.17, 58.75±23.78, 60.30±21.72 and 61.54±26.31).
Conclusion: Considering the findings of the research and the importance of the profession of welfare employees, it is important to solve the problems of Welfare Organization employees and authorities must provide the necessary solutions for fitting the environmental, managerial and personnel conditions.
SHAFIEI, S.F. and A. Shojaati, A survey of the relationship between coping strategies, occupational stress and job satisfaction of counselors of education organization districts of Shiraz. 2008; 1(2): 39-60.
Sadra Abarghouei, N. and H. Jafarpour, Surveying the relationship of Total Ergonomics with burnout (With Case Study). Journal of Ergonomics, 2017. 5(1): p. 51-59.
Backs, R.W., A.M. Ryan, and G.F. Wilson, Psychophysiological measures of workload during continuous manual performance. Human Factors, 1994. 36(3): p. 514-531.
DiDomenico, A. and M.A. Nussbaum, Effects of different physical workload parameters on mental workload and performance. International Journal of Industrial Ergonomics, 2011. 41(3): p. 255-260.
Zamanian, Z., et al., Assessment of the Relation between Subjective Workload and Job Satisfaction in University Faculty and Staff. Journal of Ergonomics, 2016. 3(4): p. 1-10.
Nishtar, S. and J. Ralston, Can human resources for health in the context of noncommunicable disease control be a lever for health system changes? Bulletin of the World Health Organization, 2013. 91(11): p. 895-896.
Mosadeghrad, A.M., Quality of working life: an antecedent to employee turnover intention. International journal of health policy and management, 2013. 1(1): p. 43.
Maslach, C. and S.E. Jackson, The measurement of experienced burnout. Journal of organizational behavior, 1981. 2(2): p. 99-113.
Wu, S., et al., Relationship between burnout and occupational stress among nurses in China. Journal of advanced nursing, 2007. 59(3): p. 233-239.
Li, A., et al., Group cohesion and organizational commitment: protective factors for nurse residents' job satisfaction, compassion fatigue, compassion satisfaction, and burnout. Journal of Professional Nursing, 2014. 30(1): p. 89-99.
Gaba, D.M. and T. Lee, Measuring the Workload of the Anesthesiologist. Anesthesia & Analgesia, 1990. 71(4): p. 354-361.
Emold, C., et al., Communication skills, working environment and burnout among oncology nurses. European Journal of Oncology Nursing, 2011. 15(4): p. 358-363.
Saremi, M. and P. Tassi, Comparison of fatigue level, sleep quality and quantity in old and young shift workers. Research in Medicine, 2008. 32(2): p. 135-139.
Poncet, M.C., et al., Burnout syndrome in critical care nursing staff. American journal of respiratory and critical care medicine, 2007. 175(7): p. 698-704.
Van Bogaert, P., et al., Impacts of unit‐level nurse practice environment and burnout on nurse‐reported outcomes: a multilevel modelling approach. Journal of Clinical Nursing, 2010. 19(11‐12): p. 1664-1674.
Meeusen, V., et al., Burnout, psychosomatic symptoms and job satisfaction among Dutch nurse anaesthetists: a survey. Acta anaesthesiologica scandinavica, 2010. 54(5): p. 616-621.
Poghosyan, L., et al., Nurse burnout and quality of care: Cross‐national investigation in six countries. Research in nursing & health, 2010. 33(4): p. 288-298.
Tantisewee, P., A STUDY OF THE INFLUENCES OF MOTIVATION ON EMPLOYEES’TURNOVER RATE: A CASE STUDY OF BOOK CORNER CO., LTD, 2007, Master’s project, Srinakharinwirot University, Bangkok, Thailand.
Kebriaei, A. and M. Moteghedi, Job satisfaction among community health workers in Zahedan District, Islamic Republic of Iran. 2009.
Al-Kandari, F. and D. Thomas, Adverse nurse outcomes: correlation to nurses' workload, staffing, and shift rotation in Kuwaiti hospitals. Applied nursing research, 2008. 21(3): p. 139-146.
Ghorbni, M. Personal and observational methods to assess the workload on the assembly line of an auto industry. in Proceedings of the 7th National Conference on Safety and Health Working. 2011.
Khandan, M. and M. Maghsoudipour, Survey of workload and job satisfaction relationship in a productive company. Iran Occupational Health, 2012. 9(1): p. 30-36.
Hoover, A., et al., Real-time detection of workload changes using heart rate variability. Biomedical Signal Processing and Control, 2012. 7(4): p. 333-341.
Noyes, J.M. and D.P. Bruneau, A self-analysis of the NASA-TLX workload measure. Ergonomics, 2007. 50(4): p. 514-519.
Schutte, N., et al., The factorial validity of the Maslach Burnout Inventory‐General Survey (MBI‐GS) across occupational groups and nations. Journal of Occupational and Organizational psychology, 2000. 73(1): p. 53-66.
Ostroff, C., The relationship between satisfaction, attitudes, and performance: An organizational level analysis. Journal of applied psychology, 1992. 77(6): p. 963.
Asgari, A., The Effects of Gender and Marital Status on Burnout of English Teachers in Iran. Pertanika Journal of Social Sciences & Humanities, 2012. 20(3).
Barbosa, F.T., et al., Burnout syndrome and weekly workload of on-call physicians: cross-sectional study. Sao Paulo Medical Journal, 2012. 130(5): p. 282-288.
Sarsangi, V., et al., Mental Workload and Its Affected Factors among Nurses in Kashan Province during 2014. Journal of Rafsanjan University of Medical Sciences, 2015. 14(1): p. 25-36.
Safari, S., H. Mohammadi-Bolbanabad, and M. Kazemi, Evaluation Mental Work Load in Nursing Critical Care Unit with National Aeronautics and Space Administration Task Load Index (NASA-TLX). J Health Sys Res, 2013. 9(6): p. 613-9.
Malekpour, F., et al., Assessment of mental workload in nursing by using NASA-TLX. Journal of Urmia Nursing And Midwifery Faculty, 2014. 11(11): p. 0-0.
Cimiotti, J.P., et al., Nurse staffing, burnout, and health care–associated infection. American journal of infection control, 2012. 40(6): p. 486-490.
Hooper, C., et al., Compassion satisfaction, burnout, and compassion fatigue among emergency nurses compared with nurses in other selected inpatient specialties. Journal of emergency nursing, 2010. 36(5): p. 420-427.
MASOUDI, R., et al., The influential factors on burnout among nurses working in private hospitals in Tehran. 2008.
Nobakht, F., A. Oliaei, and H. Rafiei, Survey of job burnout in addiction psychologists and physicians, and comparisons with others clinical psychologists and physicians in Tehran state. Office of Researches and Teaching Headquarters with Counter Narcotics, 2012.
Sahebalzamani, M., M. Safavi, and H. Farahani, Determination of the Amount Burnout and Correlation between Burnout and Social Support among Psycolological Hospitals in Tehran. Journal of Islamic Free University, 2009. 19(3): p. 206-211.
Soleimani, K., V. Sharifi, and M. Tehranidust, Burnout among Ruzbeh Medical Psycological Hospial staff. Journal of New Cognitive sciences, 2005. 7(4): p. 36-42.
Kowalski, C., et al., Burnout in nurses–the relationship between social capital in hospitals and emotional exhaustion. Journal of Clinical Nursing, 2010. 19(11‐12): p. 1654-1663.
Tabolli, S., et al., Psychological wellbeing in the hospital administrative personnel. Annali di igiene: medicina preventiva e di comunita, 2010. 22(2): p. 157-164.