An Intervention for the Promotion of Supervisor’s Incidents Reporting Process: the Case of a Steel Company
,
Abstract
The analysis of incidents is one way of increasing safety in workplaces. In this approach, the process of preparing exact and scientific report is a critical step. The aim of this paper was to describe an intervention supporting the improvement of supervisors’ participation to report all occurred incidents. In this study, Future Workshop method was used with 44 supervisors in TAB Steel Company, Tabriz, Iran. In each subject, 11 supervisors were participated in four small groups, which they normally worked. In the Critique phase, the 4 teams reported 126 problems in the incident report process. During the fantasy phase, the teams produced 727 suggestions to solve the problems. Then, the supervisors made decisions on 35 commitments to change their incident reporting behaviors. Finally, in the implementation phase the number of reported incidents increased by 79.4% during the 1-year follow-up period. The discussion method used in Japan, Finland, and Sweden was also successfully implemented in Iran, and the process raised a great number of problems and suggestions related to supervisor’s incident reporting process. Creating and maintaining the proper communicational canals among supervisors and the managers of safety and health unit are the suggestions, which have been presented to increase the amount of partnership.
Goetsch DL. Occupational safety and health for technologist, engineers, and managers. 1st ed, Prentice-Hall, New Jersey, USA, 1999.
Howcroft D, Wilson M. Paradoxes of participatory practices: the Janus role of the systems developer. Inform Organ 2003; 13(1): 1-24.
Pollock RA. Making safety matter. Occup Hazards 1995; 57(10): 193–198.
Montazeri A. Road-traffic-related mortality in Iran: a descriptive study. Public Health 2004; 118 (2): 110-113.
Rikhardsson PM. Accounting for the cost of occupational accidents. CSR 2004; 11(2): 63–70.
Blair EH. Achieving a total safety paradigm through authentic caring and quality. Prof Saf 1996; 41(5): 24– 27.
Blasco RD, Prieto JM, Cornejo JM. Accident probability after accident occurrence. Saf Sci 2003; 41(6): 481–501.
Moir S, Buchholz B. Emerging participatory approaches to ergonomic interventions in the construction industry. Am J Ind Med 1996; (29): 425–430.
The Center to Protect Workers’ Rights. Reducing Sprains and Strains in Constructions through Worker Participation. Washington, USA, 2001.
Nora K, Imada AS. Participatory Ergonomics. Taylor & Francis, London, UK, 1991.
Schurman S, Silverstein B, Richards S. Designing a curriculum for health work, Occup Med 1994; (9): 283–304.
Bodker S. Creating conditions for participation: Conflicts and resources in systems development. Hum Comput Interact 1996; (11): 215-236.
Levitt RE, Samelson NM. Construction Safety Management. McGraw-Hill, New York, USA, 1987.
Jungk R, Müllert N. Future Workshops: How to Create Desirable Futures. Institute for Social Inventions, London, UK, 1987.
Lewin K. Frontiers in group dynamics. Hum Relat 1997; (1): 5–38.
Geller ES. Ten principles for achieving a total safety culture. Prof Saf 1994; 39(9): 18-21.
Misumi J. Research on leadership and group decision in Japanese organization. J Appl Psychol 1999; 38(4): 321–336.
Gregersen NP, Brehmer, B, More´n B. Road safety improvement in large companies: An experimental comparison of different measures. Accid Anal Prev 1996; 28 (3): 297–306.
Asch S. Social Psychology. Prentice-Hall, New York, USA, 1952.
| Files | ||
| Issue | Vol 3 No 1 (2011) | |
| Section | Articles | |
| Keywords | ||
| Future workshop Incident Intervention Participation safety | ||
| Rights and permissions | |
|
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. |
